Return & Exchange Policy
If you are not entirely satisfied with your purchase, we're here to assist you. To process your return, please email us at. Please allow one business day to acknowledgement of your request.
Initial Return Request
Note: In your email return and exchange request. Please use the format listed below:
Subject Line: Order Number & Full Name
[COPY & PASTE the below section into your email]
Reason for returning item -
Is the item in good condition?
What is the reason(s) for returning the item(s)?
Please provide the item you would like in return:
· Brand –
· Model Number -
· Type –
· Size –
· Color –
· Number of items -
In addition, please provide feedback to better help us provide the best customer service experience.
You have 14 calendar days to return an item from the date of purchase.
To be eligible for a return, please DO NOT remove the original tags off of your item(s), and in the same condition as it was received.
Original packaging is NOT necessary for returns.
Once we receive your item, we will inspect it and notify you it has been received.
Note: Please write down the tracking number listed on the return label if you would like to track your package.
No Refunds Only Exchanges
IMPORTANT: All items are final sale and there are no refunds. Exchanges made does not have to be the same item(s).
Example: You can exchange a pair of pants in place of a shirt. As long as the cost of the items are close to price. There are no additional charges or refunded price.
Shipping and Exchange Timeframe
After acknowledgement of your request, you will be shipped packaging containing a return label to ship the item(s) back to us.
After receiving the packaging and return label, along with your items please include the original receipt for proof of purchase.
Please allow 14 days after shipping the returned items to receive the exchanged item(s).
Thanks for shopping at HOLMBR Scrubs.